Now serving not-for-profits across AustraliaAcquire / Retain / Consolidate75% of donors verified to 2+ yearsSuite 5 · Osborne Park · WA 6017Building better connections since 2022
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ARC Twenty Two compliance and external policies

External
policies.

In short

What standards does ARC Twenty Two comply with?

ARC Twenty Two follows the Telecommunications (Telemarketing and Research Contacts) Industry Standard 2017, which governs how and when fundraising calls are made, the Privacy Act 1988 and the Australian Privacy Principles, Australian Competition and Consumer Commission (ACCC) rules, and the Fundraising Institute Australia (FIA) Code.

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Key facts
  • Telemarketing and Research Contacts Industry Standard 2017
  • Privacy Act 1988 and Australian Privacy Principles
  • ACCC consumer protection rules
  • Fundraising Institute Australia (FIA) Code

Privacy policy

We value your privacy and are committed to protecting your personal information. Our privacy policy explains how we collect, use, disclose and manage your data.

Privacy Act 1988

We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles, which govern the collection, storage, use and disclosure of personal information. We prioritise the security and confidentiality of your information.

Telecommunications (Telemarketing and Research Contacts) Industry Standard 2017

We adhere to the Telemarketing and Research Contacts Industry Standard 2017. It governs how we make telemarketing calls, including permitted calling times and the information we must give the people we call, protecting consumer privacy and rights.

Disclosure

We are committed to transparency. We provide clear and accessible information about our business practices, including how we handle data and interact with stakeholders.

ACCC

We comply with regulations set by the Australian Competition and Consumer Commission (ACCC), which promote fair trading and consumer protection in Australia.

FIA Code

We adhere to the Fundraising Institute Australia (FIA) Code, which sets standards for ethical, professional fundraising, including how fundraisers treat donors.