ARC Twenty Two internal policies
Internal
policies.
What policies does ARC Twenty Two's team work under?
Every ARC Twenty Two employee and contractor works under a code of conduct and policies covering personal data handling, information security, PCI DSS responsibilities, anti-bullying and harassment, equal employment opportunity, work health and safety, and whistleblower protection. Policies are reviewed annually and updated as necessary.
Last updated
- Code of conduct for all staff and contractors
- Personal data and information security policies
- PCI DSS responsibilities and mobile device standards
- Reviewed annually
Code of conduct
We uphold the highest standards of ethical behaviour and professionalism. We expect all employees, contractors and stakeholders to act with integrity, respect and fairness, maintaining confidentiality and complying with all laws and company policies. Professionalism and avoiding conflicts of interest are paramount. Any violations should be reported and will be addressed promptly. This code is reviewed annually and updated as necessary.
Dispute settlement policy and procedure
We are committed to resolving disputes promptly and fairly. We encourage open communication and aim to settle disputes through constructive dialogue. If necessary, formal procedures, including mediation or arbitration, may be used. This policy is reviewed annually and updated as necessary.
Diversity and inclusion policy
We are dedicated to fostering a diverse and inclusive environment. We value the unique contributions of all individuals and promote equality, respect and opportunity for everyone. Discrimination, harassment or exclusion of any kind will not be tolerated. This policy is reviewed annually and updated as necessary.
Handling personal data policy
We collect and process personal information transparently, securely and in accordance with applicable laws and regulations. We maintain confidentiality and use personal data only for legitimate business purposes or with consent. Security measures are in place to prevent unauthorised access, disclosure or misuse of personal data. This policy is reviewed annually and updated as needed.
Intellectual property policy
We respect intellectual property rights, including trademarks, copyrights and proprietary information, and expect our employees, contractors and stakeholders to do the same. Unauthorised use, reproduction or distribution of intellectual property is prohibited. This policy is reviewed annually and updated as necessary.
Anti-bullying, discrimination and harassment policy
We are committed to a work environment free from bullying, discrimination and harassment of any kind. All employees, contractors and stakeholders must treat others with respect and professionalism. Violations, including verbal, physical or visual harassment, should be reported for prompt investigation and resolution. This policy is reviewed annually and updated as necessary.
Employee fraud acknowledgement
Employees are required to adhere to ethical standards and to report any suspected fraudulent behaviour promptly.
Work health and safety policy
We prioritise the health and safety of our employees, contractors and visitors, provide a safe work environment and comply with all relevant health and safety regulations. Employees follow safety protocols and report hazards or incidents to management.
Equal employment opportunity policy
We provide equal employment opportunities based on merit and qualifications, without discrimination based on race, colour, religion, gender, sexual orientation, age, disability or any other protected characteristic.
Social media policy
Employees should represent ARC Twenty Two professionally on social media and protect confidential information. Respect for colleagues, clients and the company's reputation is paramount.
Company equipment policy
Company equipment is provided for business purposes. Employees are responsible for its proper use, maintenance and security, and must report unauthorised use or damage to management.
Information security policy and acknowledgement
We maintain strict information security standards to protect data and systems. Employees must comply with security measures, report breaches promptly and acknowledge their responsibilities in safeguarding company information.
Media policy
Media interactions are coordinated through designated spokespersons. Employees follow media guidelines and seek approval for public statements.
PCI mobile device standards
Mobile devices used for PCI-related activities must meet specific security standards. Employees handling payment card data must comply with these standards.
PCI DSS responsibilities
Compliance with the Payment Card Industry Data Security Standard (PCI DSS) is mandatory for handling payment card information. Employees are responsible for adhering to PCI requirements to ensure data security.
Employee privacy policy
Employee personal information is collected and processed in accordance with privacy laws and company policies, and used only for legitimate business purposes or with consent.
Whistleblower policy
We encourage employees to report concerns about unethical behaviour, fraud or policy violations. Whistleblowers are protected from retaliation, reports are handled confidentially, and investigations are conducted promptly and fairly.